The last week or so has been a frantic time for students up and down the country, with both the GCSE and A level results coming in. If the results are disappointing, it can cause emotional fallout for the student themselves and their parents, and cause problems between them...

Even if you are unhappy with your child's grades, try not to show this, as it could have a negative impact on their wellbeing. It is very important to remain calm and look to the future, so put aside your own wishes for them, look beyond the marks, and, at a time when they could be feeling disheartened and not good enough, remind them of their attributes, giving them reassurance that your love and approval are unconditional. Don't push them into making the wrong choice just to please you, as this may cause resentment in the future, and try not to compare their results with those of others, as even the most successful people in the world have had failures in their life. Make sure they have some time out to do their research and get as much advice as they can, before making any decisions and bear in mind that helplines are only a phone call away, so do encourage them to call sooner rather than later.

If you are a student, remind yourself that your parents ultimately just want you to be happy. It can be hard to see a way forward when you feel you haven't achieved, but learn from this setback, take responsibility for your results, and consider that if you work hard and commit yourself, your options are limitless. If you haven't been accepted at your chosen university, speak to your tutors, who have the skills and resources to help you explore your choices. Remember, there are always opportunities to improve yourself, whether in or out of education. Experience and other life skills are just as important as qualifications, so perhaps take a gap year, which will allow you time to think of alternatives that you may not up until now have considered.

Sharing life's challenges is a great time for parents and children to bond together, and, with mutual understanding and the right attitude, it can surely only lead to success...

There are helplines available for both students and their parents: The Universities and College Administration Service Exam Result Helpline on 0808 100 8000 offers careers advice and practical support, and Family Lives can provide much needed emotional help on 0808 800 2222 or go on to their website: www.familylives.org.uk