Terms and Conditions

If you do not agree with any part of these terms and conditions do not place an order.

General

The Publisher

The Lady magazine is published by The Lady Limited, 39-40 Bedford Street, London WC2E 9ER, UK.

Card Payment

If you are under 18 or are not using your own payment card to pay for any order, subscription or advertisement, you must ask the permission of the card holder before entering payment details. By clicking "Submit Order" you are confirming that you have obtained the express prior permission of the card holder.

Personal Information

We shall only use the personal information (e.g. name, address, e-mail address, payment card details) you supply to us for the sole purpose of fulfilling your order. Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular payment card details) you transmit when you place an order. It is your responsibility to ensure the security of your own card details to avoid unauthorised use.

Liability

To the extent permitted by law we exclude all other liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents. These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

Variation

We may change these Terms and Conditions at any time upon giving 10 days prior written notice.

Governing Law and Jurisdiction

These Terms and Conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.

Entire Agreement

These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.

Subscriptions

The Publisher may make use of one or more agents and subcontractors in servicing your subscription contract.

Subscription Order and Acceptance

When you click "Submit Order" to complete your on-line order, or you post your order to us, you are making an offer to take out a subscription which if accepted by us, will result in the formation of a binding contract. We shall send you a written confirmation to notify you of our acceptance of your order. We reserve the right not to accept or to process your order for any reason. All orders paid by payment card are subject to authorisation by your card issuer. Normally, this will take place when you submit your on-line order or on receipt of your order by post. If we do not accept your order and your payment card has already been debited, we will notify you and refund your card in full immediately.

The outcome of the authorisation request submitted to your payment card issuer, will be advised to you by email to the address which you enter when preparing your order. We will not be responsible for any failure to communicate with you if you have entered your email address incorrectly nor if you fail to receive our written confirmation because you have supplied us with an incorrect postal address.

Delivery

We will deliver issues of The Lady magazine to the address you notify to us when placing your order. Please allow up to three weeks for delivery of the first issue. You agree that we will not be responsible for failure to deliver the magazines if you have supplied us with an incorrect address. We will not be liable to you for any delay in delivery or non-delivery of magazines if such delay or failure is due to circumstances beyond our control or the control of our sub-contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees. Our liability to you in the event of magazines being lost in despatch shall in any event, be limited either to replacement of the missing issues or refund of the cost of the missing issues, at our discretion.

We will assume that all subscriptions will start from the next available issue. In order to receive the following weeks issue, your subscription order must be placed by Tuesday at the latest. Alternative start dates must be notified in writing.

Free joining gifts

These gifts are only applicable to NEW UK subscribers and are not for renewals. Subscribers who have already received a free gift within the previous two year period will not be eligible to receive a further free gift. The free gift is only valid for UK postal addresses. Some goods are limited to UK mainland addresses only due to postal restrictions but this will be advised in the promotion. All goods are subject to supplies lasting, should these supplies run out an alternative free gift will be offered to you.

Payments

Subscriptions can be paid by credit card, Direct Debit or UK bank cheque payable to The Lady Limited.

Cancellation

Cancellation must be advised to us in writing, and will be taken from the date that this is received. All cancellations are subject to a £30 administration fee and refunds for discounted subscriptions will be based pro rata on the full subscription rate in operation at the time of cancellation and any balance remaining will be refunded.

Address amendments

Please confirm all changes in writing to us. Should you change your address to an area outside of your normal postal rate, we will advise you of the rate change as required.

Price Information

Prices displayed on the subscriptions section of the website will prevail at all times in relation to orders placed on-line. Prices include delivery charges and taxes (where applicable). If a renewal is effected, this will cause a new contract to be formed between us to which the rates published at the time of renewal will apply.

Reader Gifts

If an issue of The Lady is put on sale in the UK to include a covermount or other gift, your subscription copy of that issue will also include the relevant gift, provided that your delivery address is in the UK. Magazines delivered to overseas addresses will not entail any entitlement to such gifts.

Further Information

If you require any further information please contact our subscriptions department:

Contact

Tel: +44(0)207 379 4717 - lines open Monday to Friday 09:00 to 17.00 (London time)

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Post: The Lady, 39-40 Bedford Street, London WC2E 9ER, UK

Advertisements

While every endeavour will be made to meet the wishes of Advertisers, the Publisher does not guarantee the insertion, the position, or the colour of any particular advertisement.

The Publisher does not accept responsibility for any loss or damage caused by
(a) an error, inaccuracy or omission in the printing of the advertisement:
(b) for any failure to publish an advertisement on the date or dates specified by the Advertiser:
(c) for the publication of an advertisement on the date or dates specified by the Advertiser whether the actual date be earlier or later than the date or dates specified: and/or in respect of any loss or damage alleged to have arisen through delay in forwarding or omission to forward replies to Box Numbers to the Advertiser, however caused.

The Publisher reserves the right to omit, suspend, or change the position of any advertisement, even if it has already been accepted for publication.

The Publisher reserves the right to make any alteration it considers necessary or desirable in an advertisement and to require artwork or copy to be amended to meet its approval.

If the Company is shown to have made an error or inaccuracy in the insertion of or omission to insert any advertisement it shall make a refund or adjustment to the cost of the advertisement at a rate agreed between the Company and the Advertiser. No refund or adjustment will be made if the error or inaccuracy does not materially affect the cost or detract from the advertisement.

Cancellation - The Publisher requires six clear days notice in writing of cancellation, or reduction in the advertisement size, of any order or unexpired part of a Classified order, or in the case of an advertisement which by reason of its position is chargeable at a premium rate, not less than twenty eight clear days notice. Sixteen clear days notice of cancellation of any mono or two colour Display order , or in the case of a four colour Display advertisement which by reason of its position is chargeable at a premium rate, not less than six clear weeks notice. No refunds will be given for cancellations within these minimum periods.

If the Advertiser cancels the balance of a contract all unearned series discounts will be surcharged. The Publisher reserves the right of surcharge in the event of insertions not being completed within the contractual period.

The Advertiser/Advertising Agency agrees to indemnify the Publisher in respect of all costs, damages, or other charges falling upon the publication as the result of legal actions or threatened legal actions arising from the publication of the advertisement, or any one or more of the series of advertisements, published in accordance with the copy instructions supplied to the publisher in pursuance of the Advertiser's/Advertising Agency's order. In any case where a claim is made against the publisher or the publication is used in litigation the Advertiser/Advertising Agency may ultimately be liable under the terms hereof, notice in writing shall be given to the Advertiser/Advertising Agency, and consultation shall take place before any expense is incurred or the claim is settled or the case is defended or otherwise disposed of.

Copy must be supplied without application from the Publisher. In the event of copy instructions not being received by the copy date the Publisher reserves the right to repeat copy last used. The Publisher cannot accept changes in dates of insertion unless these are confirmed in writing in time for the change to be made. The Publisher reserves the right to charge for any additional expense involved in such changes.

The placing of an order for the insertion of an advertisement shall amount to an acceptance of the above conditions and any conditions stipulated on an Agency's order form or elsewhere by an Agency or an Advertiser shall be void insofar as they are in conflict with them.

The Business Advertisement (Disclosure) Order 1977 requires all advertisements by people who seek to sell goods, in the course of a business, to make that fact clear. It is the responsibility of the advertiser to comply with the above Order by using the word TRADE. Refunds cannot be given on cancellations of advertisements which have already been published in our publications or on our Internet Web site.

PUBLISHED BY The Lady 39 40 Bedford Street London WC2E 9ER The Publishers of The Lady Magazine cannot accept responsibility for monies sent to advertisers in response to mail order advertisements. Readers would be advised to check the authenticity of an advertiser before parting with money.

Website

The Lady terms of use

Access to and use of this site (lady.co.uk) is provided by The Lady subject to the following terms:

By using lady.co.uk you agree to be legally bound by these terms, which shall take effect immediately on your first use of lady.co.uk. If you do not agree to be legally bound by all the following terms please do not access and/or use lady.co.uk.

The Lady may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by The Lady Magazine. Your continued use of lady.co.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Use of lady.co.uk

You may not copy, reproduce, re-publish, download, post, broadcast, transmit, make available to the public, or otherwise use lady.co.uk content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any lady.co.uk content except for your own personal, non-commercial use. Any other use of lady.co.uk content requires the prior written permission of The Lady Magazine.

You agree to use lady.co.uk only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use of lady.co.uk. Prohibited behaviour includes harassing, causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within lady.co.uk.

Disclaimers and Limitation of Liability

Lady.co.uk content, including the information, names, images, pictures, logos and icons regarding or relating to The Lady Magazine and/or lady.co.uk , its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. Under no circumstances will The Lady Magazine and/or lady.co.uk be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise):
(a) loss of data;
(b) loss of revenue or anticipated profits;
(c) loss of business;
(d) loss of opportunity;
(e) loss of goodwill or injury to reputation;
(f) losses suffered by third parties; or
(g) any indirect, consequential, special or exemplary damages arising from the use of lady.co.uk regardless of the form of action.

The Lady Magazine does not warrant that functions contained in lady.co.uk content will be uninterrupted or error free, that defects will be corrected, or that lady.co.uk or the server that makes it available are free of viruses or bugs.

Privacy and Cookie Policy

This Privacy and Cookie Policy explains how The Lady magazine uses personal information we collect and how you can limit our use of that personal data.

What information do we gather?

We gather information that relates to, and can identify you (e.g. your name and address) and information that does not identify you (e.g. a visitor's behaviour patterns when they visit our website). We collect information that does not identify you to evaluate our site, ensure that our site and services run properly and ensure we are paid for advertising services we offer.

How do we gather information?

a)Information is gathered in two ways:

• indirectly (e.g. using website technology or technology when you use a  The Lady magazine application for a mobile device); and
• directly (e.g. when you buy a subscription, sign up to create a lady.co.uk profile or download a mobile device application).

b)When responding to promotions, offers etc. by postcard, if you do not wish for your details to be used by us to send you promotions and offers, please make this clear by stating "No Offers".

Use of your information

We might use your personal information to:

• remember you when you visit our website and track your browsing patterns by using cookies. You can prevent this; section 5 deals with this is more detail;
• ensure any products or services you receive are correctly administered (including subscriptions);
• contact you by email, mail or telephone to let you know about any of our products, services or promotions (which, in some cases may be provided by third parties) if you give us permission;
• ensure materials on the website are presented in the most effective manner for you and your computer; and
• collate and log numeric addresses to improve the website and to monitor website usage.

Accessing and updating your personal information

You can update your details and marketing preferences by accessing your account pages on the website, by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or by writing to us at The Lady Subscriptions, Kent Science Park, 800 Guillat Avenue, Sittingbourne, Kent ME9 8GU.

Cookies

a)A cookie is a small piece of information that is placed on your computer when you visit certain websites. Find out more about the use of cookies on http://www.cookiecentral.com

b)We use cookies to:

• remember you when you visit this website to keep track of your browsing patters and to build up a profile of how you and other users use the website;
• make our website work as efficiently as possible; and
• administer services to you and to advertisers.

c)Most browsers allow you to turn off cookies. To do this look at the "help" menu on your browser. Switching off cookies may restrict your user of the website and/or delay or affect the way in which it operates.

Third party advertising cookies

a)Most of the advertisements you see on the website are generated by third parties.

Some of these third parties generate their own cookies (or web beacons) to track how many people have seen a particular advertisement (or use the services of third parties to do this), and to track how many people have seen it more than once. These cookies cannot be used to identify an individual; they can only be used for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests. Some of the information gleaned from third party cookies will be aggregated with other anonymous information for statistical purposes. The third party companies that generate these cookies have their own, very strict, privacy policies but we don't have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve the targeting of advertisements to users of the website).

b)If you would like to disable "third party" cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to the third party's website and getting them to generate a one-time "no thanks" cookie that will stop any further cookies being written to your machine.

c)You can visit the trade body representing these advertising companies for more information on how to opt out of these cookies: http://youronlinechoices.com/

Security

a)The password you provide when registering with the website is encrypted to ensure protection against unauthorised access to your personal information.

b)We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the Internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and may be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.

Disclosing your information

a)We may disclose your personal information if we are approached by a potential buyer of our business, if we are required to do so by law or in good faith believing such action is necessary to comply with the law.

b)We sometimes share your personal information with third parties who are our subcontractors or providers of various products and services on our behalf.

c)We never sell personal information, or pass it to third parties for marketing purposes without your permission.

Where we store your personal information

The personal information that we collect from you may be sent and stored outside the European Economic Area in order to carry out the activities listed in Clause 3 above.

Changes to this Policy

a)If we change our Policy, we will post the changes on this page. Please check the website regularly for any changes to this Policy.

b)If you don't feel we're adhering to this Policy, please notify us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will try and solve the problem promptly.